Permanent status
Your Founding Member status and number are permanently recorded.
Premium pool management · Houston, Texas
Your Pool.
Professionally
Managed.
Premium pool care without the management headache. SN Pools keeps your pool clean, balanced, monitored, and documented—so you do not have to manage the pool company.
Pool management · The Founding 15 · No payment required to request
01
Pool managementNot just pool cleaning
02
Clean & balancedWeekly care plus chemistry management
03
Monitored & documentedReadings, photos, and notes
04
Clear escalationCare Alerts when meaningful concerns appear
Residential memberships
Choose how much of the pool-management burden you want SN Pools to carry.
Blacktip manages the recurring burden. Mako adds preventative trend oversight. Apex is selective concierge management.
The SN Pools 5-Point Care System
Clean. Balanced. Monitored. Documented.
Every Blacktip visit follows the SN Pools 5-Point Care System: we clean, balance, monitor, document, and protect with clear communication when meaningful developing issues are observed.
- 01CleanProfessional routine physical pool care.
- 02BalanceWater testing and chemistry management.
- 03MonitorCirculation, filter pressure, visible equipment, and applicable salt systems.
- 04DocumentService reports, chemistry readings, photos, and care history.
- 05ProtectSeasonal awareness and Care Alerts when something important is observed.
Membership recommendations and pricing are tailored after SN Pools reviews your pool, property, service needs, and route fit. The Pool Health Baseline happens after membership acceptance during onboarding.
A permanent place in SN Pools history
THE FOUNDING 15
Be Part of the Beginning.
SN Pools is opening its doors to a limited group of 15 Founding Member households in Houston.
These will be the first homeowners to experience the SN Pools standard of premium residential pool management—and the only customers who will ever hold Founding Member status.
Only 15 households will ever become SN Pools Founding Members. Request Founding Membership No payment required to submit a request. Submission does not guarantee approval.15
Permanent numbered memberships
- Apex
- 1 · #00001
- Mako
- 6 · #00002–#00007
- Blacktip
- 8 · #00008–#00015
Numbers are permanent, never reused, and tied to the member’s history.
12-month rate protection
Your founding membership rate is protected for the first 12 months.
Premium recognition
Receive a permanent numbered Founding Member card or certificate.
Early access
Receive early access to select future services and eligible membership opportunities.
Client support for Houston real estate professionals
FOR REAL ESTATE PROFESSIONALS
A Reliable Pool Resource for Your Clients
Pool questions often come up before, during, or after a home transaction.
SN Pools gives Houston real estate professionals a dependable pool-care resource they can confidently share with buyers, sellers, and homeowners.
When something pool-related comes up, your client has someone reliable to call.A relationship-focused resource
SUPPORT YOUR CLIENTS BEYOND THE TRANSACTION
Buyer & Seller Support
Help clients get clear direction when pool questions arise during a move, purchase, sale, or transition into pool ownership.
Reliable Pool Contact
Give clients a dependable local contact instead of leaving them to search randomly for pool help.
Pool Ownership Guidance
SN Pools can help homeowners better understand routine care, chemistry, visible equipment concerns, and ongoing pool-management needs.
Ongoing Pool Management
If the homeowner needs recurring service after the initial conversation, SN Pools can discuss appropriate ongoing pool-care options.
Qualifying Realtor-referred clients
A BETTER FIRST STEP FOR POOL QUESTIONS
Qualifying Realtor-referred homeowners may receive a complimentary Pool Health Check with no obligation afterward.
It gives the homeowner a straightforward snapshot of what SN Pools observes and helps identify what type of pool support may be appropriate.
- Basic water chemistry snapshot
- Visual pool-condition and equipment-pad review
- Pump, filter, and circulation observations
- Visible operational concerns
- Straightforward explanation and suggested next steps when appropriate
Realtor referrals
HOW IT WORKS
- 01
Refer Your Client
The Realtor sends SN Pools the homeowner’s information or has the client contact SN Pools directly.
- 02
We Confirm Fit
SN Pools confirms service area, basic pool information, and qualification for the complimentary Pool Health Check.
- 03
Pool Health Check
SN Pools schedules the visit and reviews the pool’s visible condition, chemistry, circulation, and equipment observations.
- 04
Clear Next Steps
The homeowner receives straightforward guidance and may choose whether they want additional or ongoing SN Pools service.
A dependable name to share
KEEP SN POOLS IN YOUR CLIENT RESOURCE LIST
When a buyer, seller, or homeowner needs reliable pool guidance or ongoing pool care, SN Pools is ready to help.
Refer a Client
Contact SN Pools
Submitting a referral does not guarantee eligibility for a complimentary Pool Health Check. SN Pools confirms service area and qualification before scheduling.
A direct line to SN Pools
REALTOR REFERRAL & CONTACT
Refer a homeowner or simply introduce yourself. SN Pools will review the information and follow up directly.
Client details are optional. Please share them only when you have permission to do so.
Residential Care→Client Referrals→Commercial Management
SN Pools commercial division
ORCACOMMERCIAL
Commercial Pool Management for Houston Properties
SN Pools provides proactive pool-care and management support for multifamily communities, HOAs, hospitality properties, and select managed portfolios.
Every commercial pool operates differently. ORCA service plans are built around the actual property, pool, equipment, usage, and operating needs.
Qualifying commercial properties
WHO ORCA IS FOR
Multifamily Communities
Apartment and residential communities requiring consistent pool-care oversight, documentation, and communication.
HOAs
Community pools requiring dependable routine management and preventative attention.
Hospitality
Select hospitality properties where pool appearance, chemistry, reliability, and guest experience matter.
Managed Portfolios
Property managers or ownership groups managing multiple qualifying pool properties.
A service plan built from the property outward
THE ORCA MODEL
Service scope and visit frequency are based on actual operational needs—not preset commercial packages.
- 01
Assess
SN Pools reviews the pool, visible equipment, usage, condition, operating environment, and property requirements.
- 02
Design
Service scope and visit frequency are recommended based on the property’s actual operational needs.
- 03
Agreement
SN Pools prepares a customized annual commercial service proposal based on the agreed scope.
- 04
Manage
SN Pools performs the agreed service, documents observations, communicates issues, and adjusts recommendations when conditions materially change.
Structured commercial oversight
WHAT ORCA INCLUDES
Water & Pool Care
- Scheduled commercial pool care
- Water chemistry testing and management
- Routine chemical treatment within normal operating requirements
- Debris removal, surface cleaning, brushing, and vacuuming as required by the service plan
- General pool-condition observation
Equipment & Circulation Oversight
- Pump operation and circulation observations
- Filter-pressure monitoring
- Visible equipment-condition tracking
- Salt-system monitoring where applicable
- Identification and escalation of visible abnormalities
Reporting & Communication
- Service and chemistry documentation
- Pool-condition and equipment observations
- Management communication and issue notifications
- Monthly management summary where included in the agreement
- Clear escalation of concerns
Preventative Management
- Trend and chemical-demand monitoring
- High-use and seasonal readiness
- Storm-related preparation recommendations
- Circulation-performance observations
- Service-plan review when operating conditions materially change
Customized service frequency
BUILT AROUND THE PROPERTY
Every commercial pool is different. ORCA service frequency and scope are determined after an onsite assessment.
Pool & Usage
Pool size and water volume · Bather load · Property type · Usage patterns · Water features · Spa integration
Equipment & Environment
Water and equipment condition · Filtration capacity · Circulation performance · Landscaping and debris load · Chemical demand · Seasonal conditions
Property Operations
Reporting requirements · Property operating expectations · Location · Number of pools · Special site conditions
Annual commercial service
CUSTOM ANNUAL SERVICE AGREEMENTS
Following the commercial assessment, SN Pools recommends the service scope and frequency required for the property and prepares a customized 12-month agreement.
Agreement considerations may include:
Service frequency · Labor requirements · Pool size and usage · Chemical demand · Equipment complexity · Property location · Reporting requirements · Operational needs · Number of pools · Special site conditions
Clearly defined scope
COMMERCIAL SERVICE BOUNDARIES
ORCA does not automatically include construction, remodeling, structural repairs, electrical or major plumbing work, major equipment replacement or installation, specialty repairs, licensed trade work, or guaranteed 24/7 emergency response.
Repairs, specialty work, licensed trade services, and major equipment projects may require separate authorization and/or qualified third-party service providers.Start with the property
NEED A MORE RELIABLE POOL-MANAGEMENT PARTNER?
Tell us about your property. SN Pools will review the pool, operating conditions, and service requirements before recommending an appropriate management plan.
Start with the property
REQUEST AN ORCA COMMERCIAL ASSESSMENT
Tell us a little about your property and current pool needs. SN Pools will review the information and contact you to discuss the property, service requirements, and next steps.
Only the essential property and contact information is required. Everything else helps us prepare for the conversation.
A professional path from request to ongoing care
Clear from the first conversation.
Membership recommendations and pricing are provided after SN Pools reviews your pool, property, service needs, and current route fit.
Tell us about your pool- 01Request
Tell us about your pool, property, service needs, and preferred membership.
- 02Review
SN Pools reviews your details, photos, service area, route availability, and current pool needs.
- 03Recommend
SN Pools recommends the appropriate membership level and provides tailored pricing.
- 04Accept
If the fit is right and membership is available, you approve the plan and onboarding moves forward.
- 05Baseline
Your Pool Health Baseline is completed during onboarding to document where the pool stands from day one.
- 06Begin Care
Recurring membership service begins with ongoing reporting, monitoring, and communication.
Transparency is part of the service
You shouldn’t have to manage your pool company.
SN Pools documents each normal weekly service so you can see what was cleaned, balanced, monitored, and escalated when something meaningful is observed.
- Chemistry readings, balancing notes, and chemicals added
- Service photos and visible equipment observations
- Technician notes and SN Pools Care Alerts
- Service history that supports clearer follow-up conversations
Sample care report
SN Pools Care ReportExample visit
Water chemistryReadings documented
Chemicals addedService entry recorded
Equipment statusVisual check noted
≈Pool overviewExample photo area
◌Equipment checkExample photo area
Illustrative interface only—no customer or historical service data is shown.
The SN Pools Pool Health Baseline
Every new membership starts with a clear baseline.
After membership acceptance, onboarding begins with a practical record of where your pool stands from day one. It is not an engineering inspection, hidden-defect review, or warranty.
Water
Current chemistry, clarity, surface condition, staining, and visible algae observations.
Equipment
Visible equipment-pad observations for the pump, filter, heater, salt system, controller, and cleaner.
Circulation
Circulation observations, visible plumbing concerns, and the starting filter-pressure reading.
History
Photos, known concerns, and initial recommendations become the reference point for future service.
A clear path back to membership
Green or Neglected Pool?
Request a Recovery Assessment.
Normal pool ownership should feel included. Abnormal problems should be quoted.
Request a Recovery Assessment- 01Submit pool information and photos
- 02SN Pools reviews condition and likely recovery scope
- 03Separate recovery estimate if needed
- 04Recovery completed if approved
- 05Membership accepted and onboarding scheduled
- 06Pool Health Baseline established before recurring service begins
Major algae recovery, stain treatment, specialty chemicals, unusual chemical demand, parts, repairs, replacement equipment, and other major specialty work are quoted separately.
Houston-based service
Proudly Serving Houston & Select Greater Houston Communities
Service availability is confirmed during membership review. This protects route quality, consistency, and the standard of care as SN Pools grows.
Primary market
Houston, Texas
Tell us your service address and we’ll confirm current route availability.
SN Pools Referral Rewards
Great service is worth sharing.
Refer a new household to SN Pools. When they become an active recurring member and complete their first full paid month, you'll receive a $100 SN Pools Referral Reward.
Current SN Pools members receive their reward as a service credit. Eligible non-members can earn a referral reward as well.
Refer a Pool Owner Referral must be identified before or during enrollment. One reward per new household. Additional terms apply.$100
SN Pools Referral Reward
- Current SN Pools members
- $100 service credit
- Eligible non-customer referrers
- $100 referral reward
Referral Rewards terms
- SN Pools customers and eligible non-customers may refer new households.
- A qualifying referral must result in a new household becoming an active recurring SN Pools member and completing their first full paid month.
- The referred customer does not receive a membership discount through this program.
- Recovery-only or one-time work does not qualify unless the referred household subsequently becomes an active recurring SN Pools member.
- Only one referrer may be credited per new household. Self-referrals and referrals within the same household do not qualify.
- The referrer must be identified before or during application or onboarding.
- SN Pools may review and deny duplicate, fraudulent, abusive, or otherwise invalid referral claims. Additional reasonable program terms may apply.
Common questions
What to know before requesting membership.
Does submitting a request guarantee membership?
No. SN Pools reviews your pool, service needs, route availability, and preferred membership before confirming the appropriate next step.
Will I be charged when I submit the form?
No payment is collected with a request. Recurring billing begins only after membership approval and when scheduled service is ready to begin.
Are routine chemicals included?
Normal routine maintenance chemicals are included within reasonable normal-use limits. Abnormal chemical demand, recovery work, specialty treatments, parts, and repairs are quoted separately.
What if my pool is green or neglected?
Submit the same request form and include photos. SN Pools may recommend a separate Recovery Assessment and estimate before recurring membership begins.
What makes Apex different?
Apex is invitation only and represents SN Pools’ highest level of residential pool management, priority, planning, communication, and coordination support. Repairs, parts, and third-party work are not included and require approval.
What happens after I submit?
SN Pools reviews your pool, property, and service needs, then recommends the appropriate membership and pricing. If you accept and membership is available, the Pool Health Baseline is completed during onboarding.
The Founding 15
Request Founding Membership
Become one of the first 15 households to have their pool professionally managed by SN Pools.
Founding Membership is limited to the first 15 approved households. Submit your information below and SN Pools will review your pool, property, service needs, and preferred membership before recommending the right level of management.
No payment is required to submit a request.